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Job Information
Job title
Operations Admin Assistant x3 (Temp)
Job grade
Junior
Location / Operation
3GMobile - BOKSBURG Gauteng South Africa
Department
3G Mobile
Job reports to
Logistics Manager
Job Purpose

The Operations Assistant will manage, perform and coordinate a variety of administrative duties within the Operations Department to assist Managers and other employees with the daily operation activities and POD Function of the business.

Responsibilities
  • Manage and coordinate POD Function within the business
  • General administration of operations activities
  • Customer service (internally)
  • Assist Manager to identify and resolve operational issues
  • Review and improve operational processes

Core Functions

  • Retrieve and follow up on PODS with various Service providers
  • Review and update daily missing POD report
  • Record keeping, scanning and loading of PODS on the server
  • Monitor and control driver trip sheets and PODS per area
  • Monitor missing POD reports and problem orders
  • Escalate PODS reports to the relevant manager
  • File, store and manage documents as and when needed
  • Support the manager in managing and resolving operational issues
  • Ensure communication with internal staff on a customer service level
  • Effectively record and report on losses created through operational activities
  • Knowledge of 3rd party claims management process
  • Query management
  • Quality control
  • Customer Service
  • Import/Export, and knowledge of Incoterms
  • Supplier Invoices/Delivery note verification process for payments
  • Review and improve processes to ensure effective service delivery
  • Review operational processes with intent to improve practices and cost efficiencies

 

Requirements of the Job
Experience
  • Minimum 3- 5 years’ experience in Operations/Warehousing environment
Minimum qualifications
  • Matric
  • Knowledge of Microsoft Office, Excel and Word, SAP (Docu-vision will be an advantage)
Competencies / Behaviour
  • Ability to multitask and manage numerous priorities at once
  • Strong organizational and administrative skills  
  • Proven reasoning and analytical skills
  • Ability to anticipate and solve problems
Behavioural attributes
  • Good & professional communication and interpersonal skills on all levels
  • Good time management and organisational skills
  • Adaptable and able to think on their feet
  • Ability to foster and maintain relationships
  • Positive and service-oriented attitude
  • Ability to thrive in a fast-paced and high-pressured environment
  • Self-motivated
  • Must have own transport
  • Must be able to work flexible hours
Closing date for applications
Saturday, 5 October 2019

Apply Now
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